Dr.Price is extremely courtesy and provides the most effective care. I had a toothpick stuck in my eye and she ensured the best care for me immediately. I'm so grateful ???? . Her staff worked expeditiously to assist as well. Office is always inviting and clean
My family of 5 have only had terrific experiences with Dr. Price and her staff. 4 of us wear glasses and/or contacts. Her staff has always been friendly and professional.
Office staff was unfriendly from the beginning. Was trying contacts out again and getting new glasses. Could not get my contact prescription right and at first I thought I just did not like contacts. Then I get my glasses in and they are wrong as well. The lady working with me was unfriendly, not helpful, and in general acted like I was a crazy person because I thought the prescription was wrong. Blurry vision is not something you get "used to". Then when trying to reschedule another visit they come to find that they never even measured my current glasses correctly. I tell them I would like to be rechecked. My work hours are the same as their hours. So, mornings or late afternoons were our only options. They proceed to tell me that nothing is available until a month away. So, instead of working me in for a very quick recheck they wanted me to wait a month. I refused and asked for a refund so that I could go somewhere else. They tell me that I can not be refunded and that I would have to pay restocking fees. Where in this review did I ever make a mistake? This is all on them. They measured my glasses wrong, they did not do my eye prescription correctly, etc. Do NOT go to this place. They are unfriendly, horrible eye doctors (at least with my experience). I look for companies that make the customer feel valued. Not just a number on their P & L statement. A real service oriented business would make time to make something right when it is their fault and not blame the customer.
Dr. Price and her entire staff are great!! They always go out of their way to make my experience awesome. I went to a "local" place here for years and waited hours to be seen and then hours to be frame styled. And I lost a contact once and needed a trial and my prescription was gonna expire the following week and the "local" place in town would not give me a trial nor would they give me my prescription!! Dr. Price's office would never do anything like that! Everyone in Rutherford County should go to Price Eye Care.
So, I shopped around and called local offices and talked with the staff. I liked Dr. Price's staff the best. They seem the most eager to want my business. It didn't hurt that they are across the street from my work either. Office is clean and selection of men's and women's is contemporary and plenty not to mention priced right. Then... My dog ate my new glasses about 3 months after I got them. I called them up and told them the bad news and they ordered my new glasses and offered me a 20% discount since my insurance wasn't going to cover the new frames and lenses. I will do business with Price Eye Care as long as live in this area. You should too.