We had an issue with our water heater and bathroom plumbing after the freezes that occurred this winter. He was very nice on the phone, but when we set an appointment he rescheduled several times. When he finally arrived to assist, he did fix the water heater. When working on the shower, he told us we needed to order a part off Amazon to complete the repair. Once the part arrived, he never came out to finish the job. He was paid in full at this point. We reached out several times to confirm a time which he never came through on. It has been months. Finally, he stopped answering completely.
Very friendly professional got the job done! Called him around 9:00pm on a Friday night & he came right over within 45 mins Thank you for your service!
Todd is just the best. I called the first company about a bad smell coming from my water and they quoted me $2300 to replace my water heater over the phone without even looking at it. I called Todd and he said he would come check it out. Told me I had a few more years at least with my water heater and flushed it to kill the smell. Todd is an expert and a professional and he absolutely earned me a s a customer for life. I cannot recommend Todd enough. :)
We had no idea of what plumber in the area could fit us in on a holiday weekend and this was the first place we called. After telling him our issues, he said he could come the next morning, then called back and said he could come that very night if that was okay. Heck yes! Super friendly and knowledgeable! Highly recommend!!
