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I have come from Gold's gym to Crunch Fitness. I love how clean and smooth the machines are. I also love how much equipment there is. It's a motherload of fitness equipment. I've only been here for about a week and love it already. I even ask myself why I stayed at gold's for as long as I did! Do yourself a favor and come get your body goals at one of the best gyms around.
The facility itself is okay. I used it once or twice while commuting to MTSU. But when I moved they made it impossible to cancel. I live an hour away now and I have to drive 2hr round trip just to cancel? I’ve worked in gyms for years and I know that this is simply them just not willing to be accommodating and keeping my $17 to go towards their monthly membership sales goal. Insane.
To say that I thought going from Olympus (which continues to try to charge me for memberships that I canceled) would be a breath of fresh air because the facility has actual Wi-Fi that works and a sauna that is modernized was short lived. I got charged multiple fees I wasn't informed about when signing up (typical bait and switch), and the sauna (which is the main reason I joined Crunch) has been "broken" for almost a month. Typically most gyms I've been a member of fix the sauna within 48 hours...Crunch not only drags their feet but management has no clue why it's taking so long and none of the time frames they have said that the sauna "would be working again" have been true. Them not actively fixing amenities of the gym (or having a plan to safeguard to where "members" can't break the sauna again) should be more than enough of a viable reason to void my contract, so July 2024 cannot come soon enough. I finally found a gym worse than Olympus. Save your money.
Just stopped by Crunch fitness and was VERY impressed! A young man name Blake helped me and he was extremely professional and helpful. His customer service skills were top notch! The facility was very clean and the equipment looked very nice. Definitely going to bring my partner back for a tour and will be signing up with a membership.
