My daughter came in to get her nails done. The lady had cut the nails shorter than she had liked and the shape was terrible and uneven. When I brought it to her attention she said my daughter didn’t tell her they were too short. My daughter said she specifically told her they were too short and the lady told her there was nothing she could do about it. So pretty much she would have to pay for nails she didn’t like and were not what she wanted. I did see in a previous post that it was never too late to fix a mistake. Apparently today that did not apply because she refused to fix it. She did attempt to file the mistakes made but unless she was able to put more nail back on it wasn’t going to fix the issue. If she had offered to remove them and start over we would have not been so upset but she literally didn’t want to take the time to do that. I told her to just remove them and we left without any nails. Thankfully we were not charged. My daughter left in tears. This is not our normal nail salon and we should have known better than to go somewhere new. We will not return and I would suggest anyone wanting to try this place to be very careful.
The people were very nice and the prices and service was good but I was overall not thrilled with the quality of the nails. I started noticing a lot of lumps or messed up portions shortly after my service. Overall I believe this business is well run and I would return, however I’d check everything before I leave. Also the service was finished pretty quick which was nice.
Never go here. We were there for 4 hrs and wasted a whole day. I was told my color would be lighter then what it was and it wasn’t so I wanted them done the right way. All I said was I wanted to leave happy. It was our first time there and we paid almost $200 and was told I had to pay and extra $45 on top of the $45 I already paid to redo my nails. I never left until they were the way I wanted them. The guy there was very nice and reduced my price and one of the lady’s that work there starting yelling at me and my family because I didn’t have the money to pay an extra $45 that I should have never had to pay so thankfully the man was nice enough to fix that. I have never been treated so bad from Amy nail salon I have went to until I went to this one. The lady made me cry because I paid and was going to give her a big tip until she started yelling at me and my daughter because she wanted me to pay extra money to redo my nails. I want be back there. I have went to cheaper places. I didn’t feel relaxed. It was the worse experience ever. I paid before I left and she shouldn’t ever treat a customer the way she treated me and my family.
I had my nails done there today and they did an amazing job. Thank you so much I will be going back to them to have my nails done from now on. ????
So the place is nice, the staff is nice but the business is dishonest. I went it and got my nails done total $90 which I expected. I give her my card and she charges 93.50 I asked her what is that for and she says taxes. I asked for the receipt and the receipt says non cash adjustment fee. They charge you for using your card and if you pay them cash you don’t get charged that fee. Not honest and they do they so they can play with the IRS at the end of the year. I personally will be contacting the irs and let them know. They don’t have a sign that says we charge you more than the merchant fee to use your card. So I’ve already sent a letter and took pictures of the receipt. You should let your customers know about this fee plus you shouldn’t lie and say it’s taxes.
